9jaya Terms and Conditions

01 General Overview

9jayaWelcome to . These Terms and Conditions ("Terms") 9jaya applies to use of the platform (website, mobile app, and all related services). These terms 9jaya and the user of the service ("Member") as a legally binding agreement.

9jayaBy registering on , accessing the platform, or using any of our services, you are deemed to have fully read, understood, and accepted these Terms. The right to modify these Terms and Conditions at any time 9jaya Continued use of the platform after any changes will be considered acceptance of the updated terms.

02 Eligibility & Age Requirements

9jaya The following conditions must be met to proceed:

• You must be at least 18 years must be.
• Online gaming must be legal in your country of residence.
• If you have previously been 9jaya are not prohibited.
• You are opening an account in your own name and for your own use — not on behalf of anyone else.
• The information you provide is truthful, accurate, and complete.

9jaya may request ID or other documents for age verification at any time. Withdrawals may be held until verification is complete. If a user is found to be underage, the account will be closed immediately and deposited funds will not be refunded.

03 Account Registration & Management

9jayaYou are required to provide accurate and up-to-date information when registering on . Each person may only hold one account. If multiple accounts are found under the same individual or household, they will be treated as "duplicate accounts" and closed.

• Keep your login credentials (username and password) strictly confidential.
• Allowing any third party to access your account is strictly prohibited.
• If you suspect any unauthorized access to your account, contact support immediately.
• If your email or phone number changes, please update it promptly.
• Selling, transferring, or renting your account to another person is strictly prohibited.

9jaya reserves the right to suspend or close any account without prior verification or explanation, particularly in cases of suspected activity.

04 Deposit & Payment Policy

9jayaaccepts a variety of payment methods for deposits, including bKash, Nagad, Rocket, and more. Please keep the following in mind when making a deposit:

• Only use payment methods registered in your own name.
• Payments from third-party accounts or cards are not permitted.
• Minimum and maximum deposit limits apply — see the Cashier page for details.
• Deposits are generally instant; if there is a delay due to a technical issue, please contact support.
• If your account balance does not update after a deposit, please save your payment receipt.

9jaya If a deposit fails to process or an incorrect amount is charged, contact support immediately. Claims without supporting evidence will not be accepted.

05 Withdrawal Policy

9jaya The following conditions apply when withdrawing winnings from :

• Your account must be fully verified (KYC) before a withdrawal can be processed.
• It is recommended that your deposit and withdrawal methods be the same.
• Withdrawals will not be processed if the minimum withdrawal threshold has not been met.
• Wagering requirements must be met before bonus winnings can be withdrawn.
• Withdrawals may be held pending investigation in cases of suspected activity.

Withdrawal requests are typically processed within 24–72 hours. Delays may occur on bank weekends or public holidays. Additional verification may be required for large withdrawal amounts.

06 Bonuses & Promotional Offers

9jayaVarious bonuses and promotional offers on are subject to specific terms. Please read the terms of each offer carefully before claiming any bonus.

• Each bonus has its own wagering requirements.
• Having multiple bonuses active at the same time may not be possible.
• Bonuses may only be usable on specific games.
• Bonuses that are not used before their expiry date will be forfeited.
• Accounts found to have obtained bonuses through fraudulent means will be closed.
• Attempting to claim bonuses by opening multiple accounts is strictly prohibited.

9jaya reserves the right to modify, suspend, or cancel any bonus offer at any time. Advance notice will be given where possible for changes to ongoing bonus programs.

07 Gaming Rules

9jayaAll games on are conducted in a fair and impartial environment. Please keep the following in mind while playing:

• The use of bots, software, or any automated tools is strictly prohibited.
• Any attempt to manipulate or hack game outcomes is strictly prohibited.
• Rude or disrespectful behavior toward dealers or other players in live games is prohibited.
• If a game is interrupted due to a technical issue, bets placed in that round may be considered void.
• If there is any dispute regarding a game result, 9jayaThe decision of is final.

In Sports Betting, if a match is cancelled, bets will be refunded. For disputes arising from delays in live scores or results, 9jayaThe decision of shall be considered final.

08 Prohibited Activities

Any of the following activities 9jayais strictly prohibited on , and any such activity will result in immediate account closure:

• Money Laundering: Attempting to deposit or withdraw funds of illegal origin.
• Fraud: Providing a false identity, forged documents, or inaccurate information.
• Collusion: Colluding with other players in an attempt to cheat.
• Chargebacks: Filing a false claim with your bank or payment provider after making a deposit.
• System Exploitation: Exploiting platform bugs or vulnerabilities for personal gain.
• Multiple Accounts: Opening multiple accounts to claim bonuses.

If prohibited activity is proven 9jaya Will close the account, forfeit all balances, and take legal action if necessary.

09 Privacy & Data Protection

9jaya Your personal data security is our top priority. Information you provide is used solely for service operation, verification, and compliance with legal obligations.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with SSL encryption.
• For more details, visit our Privacy Policy page.

10 Responsible Gaming

9jaya believes that gaming should be a source of entertainment, not addiction. We place responsible gaming at the top of our priorities and provide the following tools to protect our members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Notifications to remind you how long you have been playing.
• Cooling-Off Period: Suspend your account for a temporary break.

If you notice signs of problem gambling, do not hesitate to contact support. For more information, visit our Responsible Gaming View page.

11 Limitation of Liability

9jaya is not liable for losses caused by platform technical errors, internet disconnections, or unforeseen disruptions. In the following circumstances 9jayabears no liability for:

• If a game is interrupted due to issues with your device or internet connection.
• Delays or failures caused by third-party payment providers.
• When service is unavailable due to unplanned technical maintenance.
• If your account login credentials are compromised.
• Force majeure events such as natural disasters, government restrictions, and similar circumstances.

9jaya is committed to continuously improving service quality and to resolving any issues promptly.

12 Amendments & Termination

9jaya reserves the right to modify these Terms & Conditions at any time. Members will be notified in advance via email or through the platform for any significant changes.

You may request to close your account at any time. However, any active bonuses or open bets will be automatically cancelled upon closure. Remaining balances can be withdrawn by contacting support, subject to all verification requirements being met.