Gaming is for fun — not for stress relief. 9jayaAt -, we want you to stay in control, enjoy within your limits, and seek help whenever you need it.
Decide in advance how much BDT you will deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. To increase it, you must wait 24 hours.
Set a time limit for how long you want to play. Once that time is up, 9jaya It will send you notifications and automatically prompt you to take a break.
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this period, logging in or placing bets will not be possible.
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. No promotional emails will be sent during this period.
Once you log in, you can see exactly how much time and money you've spent. Keeping things transparent. 9jaya Keeps you aware.
If you feel that you or someone you know may be struggling, our support team is available 24/7. All assistance is provided with full confidentiality.
Gaming is entertainment — not a source of income. Always set a spending limit and a time limit before you start playing.
Responsible Gaming means keeping gaming as a leisure activity and not letting it take over other areas of your life. 9jaya believes that every player's experience should remain enjoyable and never become a source of mental or financial stress.
Online gaming is growing in popularity across Bangladesh every day. In this environment, Responsible Gamingbuilding healthy habits is essential. Research shows that players who set limits are far more satisfied in the long run and face a significantly lower risk of addiction.
9jayaAt -, we think beyond profit — we want every member to stay safe. That's why we've built tools that put you in control of your own gaming.
9jayaAt -, responsible gaming isn't just a policy — it's part of who we are.
Many people don't realise when entertainment starts becoming a problem. Responsible Gamingthe first step is knowing yourself. Read through the signs below carefully:
If you notice one or more of the signs above in yourself, there is nothing to worry about — reaching out for help is the brave thing to do. 9jaya-'s support team is here for you.
9jaya After logging into the platform, go to Account Settings and find the "Responsible Gaming" section. From there you can easily access the following tools:
Set a maximum deposit amount on a daily, weekly, or monthly basis. A 24-hour cooldown period applies if you wish to increase this limit.
Set a limit on how much you want to wager in a given period. The system will alert you before you reach that limit.
You can receive reminders every 30 minutes, 1 hour, or 2 hours to let you know how long you have been playing.
Take a temporary break lasting anywhere from 1 day to 6 weeks. During this time, access to your account will be suspended and no bets can be placed.
If you're experiencing long-term issues, you can self-exclude for 6 months to 5 years. No penalties apply.
All protection tools are free and take effect instantly. You can also activate them by contacting support.
Responsible Gaming It is not just about avoiding problems — it is about building a positive mindset. 9jayaAt -, follow these habits for a fun, sustainable experience:
9jaya Services are strictly available to those aged 18 and above. Age verification is required at registration, and identity documents are checked through the KYC process.
If you have children or teenagers at home, take the following steps:
If an underage person 9jayaIf you suspect a minor has registered at -, please contact our support team immediately. The account will be suspended without delay.
Answer the following questions honestly. If you answer "yes" to more than one, consider reaching out for help.
If 2 or more of your answers are "Yes," please contact our support without delay. You have every right to access professional help.
9jayaBeyond -'s own support, there are international organisations dedicated to helping those affected by problem gambling. Reach out to them if you need:
Internationally recognised counselling and support services for gaming addiction.
Global support groups for people struggling with gaming addiction — anonymous participation available.
A non-profit organisation promoting responsible gaming, offering free counselling.
A global organization dedicated to the prevention and treatment of problem gaming.
Seeking help is not a weakness — it takes courage. Whatever the situation, 9jaya-'s support team is here for you.
Our support team is available 24/7. All assistance is provided with complete confidentiality.